Terms of Service
Last updated: March 15, 2026
Please read these Terms of Service ("Terms") carefully before using the Crestwell Partners website at crestwellpartners.com (the "Site") or any services offered by Crestwell Partners, LLC ("Crestwell," "we," "us," or "our"). By accessing or using the Site, submitting any form, scheduling a call, or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use the Site or our services.
1. Overview of Services
Crestwell Partners is a fractional and interim executive placement firm. We connect growth-stage companies ("Clients") with experienced executive professionals ("Executives") for fractional, interim, or project-based leadership engagements. Our website provides information about our services, educational resources, scheduling tools, and forms for inquiries and applications.
These Terms govern your use of the Site. Placement engagements between Clients and Executives are governed by separate service agreements executed between the relevant parties.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements to use this Site or engage our services. By using the Site, you represent and warrant that you meet these requirements. If you are using the Site on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
3. Use of the Site
You agree to use the Site only for lawful purposes and in compliance with these Terms. You agree not to:
- Submit false, misleading, or fraudulent information through any form on the Site.
- Attempt to access restricted areas of the Site, including the content management system or administrative tools.
- Use automated tools, bots, scrapers, or similar technology to access, index, or collect data from the Site without our written permission.
- Interfere with or disrupt the operation of the Site, its servers, or connected networks.
- Upload or transmit viruses, malware, or any other harmful code.
- Use the Site to send unsolicited communications or spam.
- Attempt to reverse-engineer any portion of the Site.
We reserve the right to restrict, suspend, or terminate your access to the Site at any time, for any reason, without notice.
4. User Submissions
When you submit information through our forms (including the contact form, executive application, newsletter signup, resource download forms, or scheduling tools), you grant Crestwell Partners permission to use that information to provide our services, respond to your inquiry, evaluate your application, or deliver requested content. You represent that any information you submit is accurate and complete, and that you have the right to provide it.
5. Executive Placement Services
The following terms apply specifically to Clients and Executives who engage with Crestwell Partners for placement services:
- Independent Contractors. Executives placed through Crestwell Partners are independent contractors, not employees of Crestwell Partners or the Client, unless a separate written agreement specifies otherwise. Crestwell Partners does not control the manner or method by which Executives perform their work.
- No Guarantee of Results. While we vet all Executives in our network, Crestwell Partners does not guarantee any specific business outcome, financial result, or level of performance from any Executive engagement.
- Separate Agreements. All placement engagements are governed by separate written agreements between the relevant parties. In the event of a conflict between these Terms and a separate service agreement, the service agreement will control.
6. Fees and Payment
Certain services described on the Site (such as the discovery call) are provided at no cost. Placement fees, engagement terms, and payment schedules are outlined in separate service agreements and are not governed by these Terms. Pricing information displayed on the Site is for informational purposes only and may not reflect the final terms of a specific engagement. Crestwell Partners reserves the right to change pricing at any time without notice.
7. Non-Circumvention and Non-Solicitation
By engaging with Crestwell Partners or receiving introductions to Executives in our network, you agree not to circumvent Crestwell Partners to engage, hire, or contract with any introduced Executive directly, whether during or after the engagement, without Crestwell Partners' prior written consent. This obligation survives the termination of any engagement for a period of twenty-four (24) months from the date of the most recent introduction. Violation of this provision may result in liability for the full placement fee that would have been payable to Crestwell Partners.
8. Confidentiality
In the course of using the Site or our services, you may receive or have access to confidential information belonging to Crestwell Partners, our Clients, or our Executives. This includes, but is not limited to, executive profiles, business strategies, financial information, and proprietary processes. You agree to keep all such information confidential and not to disclose it to any third party without prior written consent from the disclosing party. This obligation survives the termination of any engagement or your use of the Site.
9. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, is the property of Crestwell Partners or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
The Crestwell Partners name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Crestwell Partners. You may not use these marks without our prior written permission.
You may download and print copies of materials from this Site for your personal, non-commercial use only, provided you do not modify or delete any copyright, trademark, or other proprietary notices. Any other use, including reproduction, modification, distribution, republication, or display of content from this Site requires our prior written consent.
10. Downloadable Resources
Certain resources, guides, templates, and checklists are available for download on the Site. These materials are provided for informational and educational purposes only. They do not constitute professional, legal, financial, or tax advice. You should consult qualified professionals before making business decisions based on these materials. Crestwell Partners makes no representations or warranties regarding the accuracy, completeness, or suitability of any downloadable resource for your particular situation.
11. Third-Party Links and Services
The Site may contain links to third-party websites and integrate third-party services (such as Calendly for scheduling and LinkedIn for professional profiles). These third-party services are not under our control, and we are not responsible for their content, privacy practices, or availability. The inclusion of any link or integration does not imply endorsement by Crestwell Partners. You access third-party sites and services at your own risk and should review their terms and privacy policies.
12. Disclaimer of Warranties
THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON OR THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CRESTWELL PARTNERS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Crestwell Partners does not warrant that: (a) the Site will be available at all times or without interruption; (b) the information on the Site is complete, accurate, or current; (c) any defects in the Site will be corrected; or (d) the Site or its servers are free of viruses or other harmful components.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CRESTWELL PARTNERS, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR OUR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SITE EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE AMOUNT YOU PAID TO CRESTWELL PARTNERS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
14. Indemnification
You agree to indemnify, defend, and hold harmless Crestwell Partners and its officers, directors, members, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) any information you submit through the Site; or (e) your violation of any rights of a third party.
15. Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation between the parties for a period of thirty (30) days.
If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall take place in the state of Delaware, or at a location mutually agreed upon by the parties. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.
16. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. To the extent that arbitration is not applicable, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for any legal proceedings arising out of these Terms.
17. Termination
We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification, limitation of liability, non-circumvention, and confidentiality.
18. Force Majeure
Crestwell Partners shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, or any other event beyond our reasonable control.
19. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Crestwell Partners regarding your use of the Site. These Terms supersede all prior agreements, communications, and understandings, whether written or oral, regarding the Site. Separate service agreements for placement engagements remain in effect according to their own terms.
21. Waiver
The failure of Crestwell Partners to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Crestwell Partners.
22. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. If you do not agree with the revised Terms, you must stop using the Site.
23. Contact Information
If you have questions about these Terms of Service, please contact us:
- Crestwell Partners, LLC
- Email: legal@crestwellpartners.com
- Website: crestwellpartners.com/contact